Curriculum Vitae Lahore, Pakistan Updated

Umair Nawaz

Portrait of Umair Nawaz

Sales DevelopmentUS MarketLahore

  • Night shift
  • On-site Lahore
  • Start: immediate

Seven years of daily English client work for US, UK and European customers, after a year on a call-center floor. Now I want the phone again.

60-second intro in English
0:00 / 1:00
Call me on WhatsApp Download CV (PDF)

Open to

  • Cold caller
  • Appointment setter
  • SDR
  • Telesales
  • Inside sales
  • Closer
  • Dispatch sales

Profile

I started on a call-center floor in 2018. Then for seven years I ran CBHiTech, a design and web agency in Lahore, and handled the client side myself: scoping, pricing, revisions, complaints and upsells, in English, by message and on live calls, with customers in the US, UK, Europe and the Gulf. I now want a full-time phone sales seat on a US campaign. I can start immediately, work night shift on-site in Lahore, and commit for 12 months.

Why me for a sales seat

  1. 7 years

    English

    Daily client communication in English, by message and on live calls, with customers in the US, UK, Europe and the Gulf. I handled it myself, from first message to final review.

  2. 1 year

    Phone floor

    On a sales campaign on a call-center floor in 2018, before I started my own business. I know what a shift with a headset is like, and I am choosing it again.

  3. 11,000+ orders

    Volume

    Logo and branding orders delivered with my team. Each one meant agreeing a brief, a price and a deadline with a stranger.

  4. 500+ websites

    Product knowledge

    WordPress sites built for small businesses. I know what owners ask before they buy, and what makes them hesitate.

Experience

Co-Founder

CBHiTech, Lahore

2019 – Present

Creative, web and AI agency selling to international clients, through Fiverr (closed to new orders in October 2026) and directly.

  • Handled client communication personally, by message and on live calls: scoping, pricing, revisions, complaints, upsells and review requests.
  • Delivered 11,000+ logo and branding orders and 500+ WordPress websites with the team.
  • Hired and ran on-site CSRs and remote staff, including QA and monthly payroll.
  • Built an AI lead-qualification tool for a consulting client. Wrote pitch decks, outreach copy and LinkedIn rewrites for business clients.
  • 2026: wrote cold-outreach scripts and a sales process for a US local-business offer (websites, SEO, GoHighLevel, ads) and built 27 demo sites for it.

Call Center Agent

Transdata, Johar Town, Lahore

2018 · 1 year

One year on a sales campaign, before starting my own business.

Selected work

Shown so you know I understand what US small businesses buy.

NN Laptops: Online store for a Lahore laptop shop. Built, hosted and still running.
E-commerce NN Laptops Online store for a Lahore laptop shop. Built, hosted and still running. nnlaptops.com
RK Cabinets: Showcase site for a custom cabinet maker in Florida.
Website RK Cabinets Showcase site for a custom cabinet maker in Florida.
Foods Inn: Restaurant site with menu, locations and ordering.
Website Foods Inn Restaurant site with menu, locations and ordering.
Manifest Law: Site for a US immigration law firm.
Website Manifest Law Site for a US immigration law firm.
Stuffosome: Identity for an eyewear brand.
Branding Stuffosome Identity for an eyewear brand.
8octa: Identity for a data analytics company.
Branding 8octa Identity for a data analytics company.

Skills

Communication
  • One year on a call-center floor, plus live client calls
  • Plain written English: proposals, follow-ups, complaint replies
  • Cold-outreach copy and call scripts for a US offer
  • Urdu and Punjabi, native
Client handling
  • Scoping and pricing
  • Revisions and complaints
  • Upsells and repeat orders
  • Review requests
  • Working across client time zones
Product knowledge
  • Websites and WordPress
  • SEO
  • Google Business Profile
  • Paid ads
  • Logo and brand design
  • CRM funnels
Tools
  • GoHighLevel (CRM)
  • Trello
  • WordPress
  • AI tools: Claude Code, Gemini

Education & languages

BS Information Technology

University of the Punjab, Lahore · 2021 · CGPA 3.2

English
Fluent. Native-level reading and listening, strong written. For spoken, play the 60-second intro at the top.
Urdu
Native
Punjabi
Native

For the recruiter

Shift
Night, 6 PM–5 AM PKT
Location
On-site, Lahore
I live in
Thokar Niaz Baig
Transport
My own arrangement
Start
Immediately
Commitment
12 months
Goal
Appointment setter, then closer
References
On request

Will a business owner stay in the seat?

I stopped taking Fiverr orders in October 2026. I worked a call-center floor before I had a business, and I want to go back and become a closer. That takes a manager, a script and daily call volume, not my own office. So I am giving this 12 months: night shift, on-site, starting as a setter.